Strategic Training. Real Impact. Designed for Everyone.
At RavenSHIELD Solutions, our S.T.R.I.D.E. learning framework—Strategic Training for Resilience, Improvement, Development & Excellence—is built to empower today’s workforce and tomorrow’s leaders. Whether you're earning certifications, upskilling teams, or meeting compliance requirements, we offer flexible learning formats to match your schedule, goals, and industry demands.
Training isn’t just a checkbox—it’s a shield, a strategy, and a standard. Let’s get to work.
Explore our four core pathways to success:
Classes Open to the Public
In-person public classes offered at scheduled locations. Ideal for individuals or small groups.
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First Aid, CPR & AED
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Defensive Driving
Classes Offered Online
Instructor-led virtual classes for real-time engagement, no matter where you are.
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Defensive Driving
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OSH Safety & Compliance
Private Classes by Appointment
Private, customized training delivered at your workplace to meet team-specific needs.
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First Aid, CPR & AED
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Defensive Driving
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Lift Truck Operator
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OSH Safety & Compliance
Online Self Guided Learning
Self-paced online courses for individuals who want to learn on their own time.
Training
Assessment
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Booking
- Service Information
1 hr
- 01
Session 1
Course Outline
What's In Our Control
What Can Happen
Defensive Driving and Collision Prevention
Occupant Safety and Vehicle Safety Mechanisms
Objectives: After completing this session, participants should be able to:
Recognize that every behavior is a choice
Identify their own personal driving behaviors and tendences
Identify risky driving behaviors
Identify safe, responsible and respectful driving behaviors
Identify behaviors that can be controlled and factors beyond a driver's control
Identify the risks associated with driving without seat belts or proper restraints
Identify and describe the safe and responsible use of built-in vehicle safety mechanisms, including automated technology features
Session 2
Sharing the Road
Hazard Recognition and the "What If?" Strategy
Deadly Choice: Speeding
Aggressive Driving and Road Rage
Deadly Choice: Following Too Closely
Objectives: After completing this session, participants should be able to:
Recognize that we share our roads with other drivers and identify our individual responsibilities when driving
Recognize potential hazards when driving and make appropriate driving choices to avoid those hazards
Identify the risks associated with speeding
Identify the risks associated with aggressive driving and road rage
Choose safe, responsible and respectful driving behaviors
Identify the risks associated with following too closely
Session 3
Deadly Choice: Distracted Driving
Deadly Choices: Vehicle and Lane Management
Substance Impairment
Objectives: After completing this session, participants should be able to:
Explain the proper procedure for navigating multi-lane roads
Explain the proper procedures for passing and overtaking
Identify the risks associated with driving left of center
Identify the risks associated with turning improperly
Identify the risks associated with violating right of way
Identify the risks associated with substance impairment
Choose safe, responsible and respectful driving behaviors
Session 4
Drowsy Driving
Recognize the Hazard & Make the Right Choice
My Driving Habits & Alternative Choices
My Plan
Objectives: After completing this session, participants should be able to:
Identify the risks associated with drowsy driving
Recognized potential hazards when driving and make appropriate driving choices to avoid those hazards
Choose appropriate driving behaviors based on different driving situations and conditions
List the ten habits of defensive driving
Evaluate their current driving choices and behaviors and identify alternative driving choices they can make
Create a personal plan to make effective driving choices
- 02
Session 1
Course Introduction
My Current Driving Behaviors
What Can Happen
The Choices We Make
What's In Our Control
Objectives: After completing this session, participants should be able to:
Recognize that every behavior is a choice
Identify their own personal driving behaviors and tendences
Identify risky driving behaviors
Identify safe, responsible and respectful driving behaviors
Identify behaviors that can be controlled and factors beyond a driver's control
Session 2
Defensive Driving and Collision Prevention
Who's on the Road
Hazard Recognition and "What If?" Strategy
Occupant Safety and Vehicle Safety Mechanisms
Objectives: After completing this session, participants should be able to:
Recognize that we share our roads with other drivers and identify our individual responsibilities when driving
Define Defensive Driving
Define "preventable collision" and explain the characteristics of a preventable collision
Explain the NSC Collision Prevention Formula
Recognize potential hazards when driving and make appropriate driving choices to avoid those hazards
Identify the risks associated with driving without seat belts or proper restraints
Identify and describe the safe and responsible use of built-in vehicle safety mechanisms, including automated technology features
Session 3
Deadly Choice: Speeding
Deadly Choice: Following Too Closely
Aggressive Driving and Road Rage
Deadly Choice: Distracted Driving
Objectives: After completing this session, participants should be able to:
Identify the risks associated with speeding
Identify the risks associated with following too closely
Identify the risks associated with aggressive driving and road rage
Identify different driving distractions
Identify the risks associated with distracted driving
Choose safe, responsible and respectful driving behaviors
Session 4
Substance Impairment
Drowsy Driving
Know Your Traffic Laws
Recognize the Hazard and Make the Right Choice, Part 1
Multi-lane Roads
Objectives: After completing this session, participants should be able to:
Identify the risks associated with substance impairment
Identify the risks associated with drowsy driving
Choose safe, responsible and respectful driving behaviors
Identify key traffic laws and consequences for not obeying those laws
Choose appropriate driving behaviors based on different driving situations and conditions
Explain the proper procedure for navigating multi-lane roads
Session 5
Deadly Choice: Turning Improperly
Passing and Overtaking
Deadly Choice: Driving Left of Center
Deadly Choice: Violating Right of Way
Roadway Maintenance and Construction
Objectives: After completing this session, participants should be able to:
Explain the proper procedures for passing and overtaking
Identify the risks associated with driving left of center
Identify the risks associated with turning improperly
Choose safe, responsible and respectful driving behaviors
Identify different road conditions drivers may encounter and explain techniques for safely handling each
Identify the risks associated with violating right of way
Session 6
Dealing with Other Road Users
Recognize the Hazard and Make the Right Choice, Part 2
10 Habits of Defensive Driving
My Plan
Objectives: After completing this session, participants should be able to:
Identify other users of the road and explain techniques for dealing with each
Recognize the challenges drivers of larger vehicles face when driving, and explain how to safely and effectively share the road with larger vehicles
Explain proper techniques for dealing with school buses
Explain proper techniques for dealing with emergency vehicles
Recognized potential hazards when driving and make appropriate driving choices to avoid those hazards
List the ten habits of defensive driving
Create a personal plan to make effective driving choices
- 03
Session 1
Course Introduction
My Current Driving Behaviors
What Can Happen
The Choices We Make
What's In Our Control
Objectives: After completing this session, participants should be able to:
Recognize that every behavior is a choice
Identify their own personal driving behaviors and tendences
Identify risky driving behaviors
Identify safe, responsible and respectful driving behaviors
Identify behaviors that can be controlled and factors beyond a driver's control
Session 2
Defensive Driving and Collision Prevention
Who's on the Road
Hazard Recognition and "What If?" Strategy
Occupant Safety and Vehicle Safety Mechanisms
Objectives: After completing this session, participants should be able to:
Recognize that we share our roads with other drivers and identify our individual responsibilities when driving
Define Defensive Driving
Define "preventable collision" and explain the characteristics of a preventable collision
Explain the NSC Collision Prevention Formula
Recognize potential hazards when driving and make appropriate driving choices to avoid those hazards
Identify the risks associated with driving without seat belts or proper restraints
Identify and describe the safe and responsible use of built-in vehicle safety mechanisms, including automated technology features
Session 3
Deadly Choice: Speeding
Deadly Choice: Following Too Closely
Aggressive Driving and Road Rage
Deadly Choice: Distracted Driving
Objectives: After completing this session, participants should be able to:
Identify the risks associated with speeding
Identify the risks associated with following too closely
Identify the risks associated with aggressive driving and road rage
Identify different driving distractions
Identify the risks associated with distracted driving
Choose safe, responsible and respectful driving behaviors
Session 4
Substance Impairment
Drowsy Driving
Know Your Traffic Laws
Recognize the Hazard and Make the Right Choice, Part 1
Multi-lane Roads
Objectives: After completing this session, participants should be able to:
Identify the risks associated with substance impairment
Identify the risks associated with drowsy driving
Choose safe, responsible and respectful driving behaviors
Identify key traffic laws and consequences for not obeying those laws
Choose appropriate driving behaviors based on different driving situations and conditions
Explain the proper procedure for navigating multi-lane roads
Session 5
Deadly Choice: Turning Improperly
Passing and Overtaking
Deadly Choice: Driving Left of Center
Deadly Choice: Violating Right of Way
Roadway Maintenance and Construction
Trains and Grade Crossings
Objectives: After completing this session, participants should be able to:
Explain the proper procedures for passing and overtaking
Identify the risks associated with driving left of center
Identify the risks associated with turning improperly
Choose safe, responsible and respectful driving behaviors
Identify different road conditions drivers may encounter and explain techniques for safely handling each
Identify the risks associated with violating right of way
Session 6
Dealing with Other Road Users
Recognize the Hazard and Make the Right Choice, Part 2
Review: Avoiding the Six Deadly Choices
10 Habits of Defensive Driving
Objectives: After completing this session, participants should be able to:
Identify other users of the road and explain techniques for dealing with each
Recognize the challenges drivers of larger vehicles face when driving, and explain how to safely and effectively share the road with larger vehicles
Explain proper techniques for dealing with school buses
Explain proper techniqques for dealing with smaller vehicles, including pedal cycles
Explain proper techniques for dealing with emergency vehicles
Describe specific hazards posed by crossing rail grades
List the ten habits of defensive driving
Session 7
What Happens When...
Vehicle Inspection and Maintenance
Dealing with Immediate Danger
Was It Preventable?
Objectives: After completing this session, participants should be able to:
Identify potential consequences of choosing driving behaviors that are not safe, responsible and respectful
Explain the importance of proper vehicle maintenance
Describe the steps for completing vehicle inspections and scheduled maintenance
Describe steps for addressing different types of immediate danger that may be encountered when driving
Identify the risks associated with specific driving choices and behaviors
Choose safe, responsible and respectful driving behaviors
Session 8
My Driving Habits
Alternative Choices
My Plan
Objectives: After completing this session, participants should be able to:
Evaluate their current driving choices and behaviors and identify alternative driving choices they can make
Identify alternative driving behaviors they can choose when driving
Create a personal plan to make effective driving choices
- 04
Module 1: Acting in an Emergency
Objectives: After completing this session, participants should be able to:
State how your actions can make a difference to a victim of injury or sudden illness.
List the goals of helping a victim in an emergency.
Identify how to contact Emergency Medical Services (EMS).
List ways to be prepared in case of an emergency.
Describe when consent is needed for helping a victim.
List 6 steps to take in all emergencies.
Describe when to call 9-1-1 and what information to give.
Module 2: Preventing Disease Transmission
Objectives: After completing this session, participants should be able to:
List the standard precautions to prevent the transmission of disease.
Identify personal protective equipment (PPE) to protect yourself from infection.
Demonstrate how to remove medical exam gloves.
Module 3: Check the Victim
Objectives: After completing this session, participants should be able to:
Describe how to perform the initial assessment of a victim.
Demonstrate how to check the victim for life-threatening problems.
List the victim's history information to obtain.
Describe how to perform a physical examination.
Module 4: Recovery Position
Objectives: After completing this session, participants should be able to:
Explain the purpose of the recovery position.
Demonstrate how to put an unresponsive breathing adult in the recovery position.
Module 5: Bleeding and Wound Care
Objectives: After completing this session, participants should be able to:
Demonstrate how to control bleeding with direct pressure.
Module 6: Shock
Objectives: After completing this session, participants should be able to:
List the causes of shock.
Identify the signs and symptoms of shock.
Describe the first aid for shock.
Demonstrate how to put a victim in the shock position.
Module 7: Burns
Objectives: After completing this session, participants should be able to:
Differentiate among first-, second- and third-degree burns.
Explain first aid for first-, second- and third-degree heat burns.
Explain first aid for chemical burns.
Identify first aid for electrical burns and shocks.
Module 8: Bone, Joint and Muscle Injuries
Objectives: After completing this session, participants should be able to:
Demonstrate how to apply an elastic bandage.
Identify first aid for various bone, joint and muscle injuries.
Explain how to use rest, ice, compression and elevation (RICE) for an injury.
Describe different types of splints.
Identify when it is appropriate to splint.
Module 9: Head and Spine Injuries
Objectives: After completing this session, participants should be able to:
Identify situtions when a spinal injury is possible.
Demonstrate spinal motion restriction for spinal injuries.
Describe first aid for skull fractures.
Describe first aid for general head wounds.
Module 10: Sudden Illness
Objectives: After completing this session, participants should be able to:
Describe the general signs and symptoms of sudden illness.
List the general steps of first aid for sudden illness.
Describe the signs and symptoms of a heart attack.
Module 11: Poisoning and Allergic Reactions
Objectives: After completing this session, participants should be able to:
Decide when to call the Poison Control Center or 9-1-1 in cases of poisoning.
Identify first aid steps for victims of swallowed poison.
Identify first aid steps for victims of inhaled poison.
In industrial settings, state the importance of gathering information onthe location and effects of chemicals, the Safety Data Sheets and other chemical emergency information and location of antidote supplies.
Identify the steps of first aid for a victim with: a snake bite, a spider bite, a bee or wasp sting, a scorpion sting, a tick bite.
Determine the first aid for a victim of poison ivy, oak or sumac.
List the causes of severe allergic reaction.
Describe first aid for a severe allergic reaction.
Describe first aid for opioid drug overdose.
Demonstrate how to use an auto-injector to administer a life-saving medication.
Describe how to administer naloxone via nasal spray to stop an opioid overdose.
Module 12: Cold and Heat Emergencies
Objectives: After completing this session, participants should be able to:
Describe the signs of a cold emergency.
Describe the signs of a heat emergency.
Identify the first aid steps for: Frostbite, Hypothermia, Heat cramps, Exertional dehydration, Heat exhaustion, Heat stroke.
Module 13: Rescuing and Moving Victims
Objectives: After completing this session, participants should be able to:
Describe what to do when a victim needs to be rescued from a dangerous sitution.
Describe what to do when multiple victims need first aid.
Identify situations in which it is acceptable to move a victim.
Describe how to move a victim when necessary.
Module 14: CPR and AED
Objectives: After completing this session, participants should be able to:
Recognize when cardiopulmonary resuscittion (CPR) and use of an automated external defibrillator (AED) are needed.
Identify the links in the cardiac chain of survival.
State when CPR is needed.
Identify when and how rescue breaths are given along with chest compressions.
Explain the importance of using a barrier device for rescue breaths.
State when CPR can stop.
Identify when and how Hands-Only CPR (compression-only) can be given.
Demonstrate how to correctly perform the head tilt-chin lift.
Demonstrate how to give CPR to an adult, child and infant using the correct rate and depth of chest compressions.
Identify when and how to use an AED.
Demonstrate how to use an AED on an adult, child and infant.
Module 15: Choking
Objectives: After completing this session, participants should be able to:
Identify correct choking care for a responsive adult, child or infant with a partially obstructed airway who can cough.
Describe how to give abdominal thrusts to a responsive choking adult or child.
Identify correct care for a choking victim who becomes unresponsive.
Demonstrate how to provide choking care for a responsive adult or child.
- 05
[1st Day] Attends FA / CPR / AED, Adult - 5.5/8hr Class
[2nd Day] Teach Backs:
NSC Instructor Resource Kit Setup
Forms, Exams, Performance Assessment, Certification Walkthrough
Teach Back Session
- 06
Module 1 OSHA Regulations
Causes of Lift Truck Incidents
Preventing Lift Truck Incidents
Direct and Indirect Costs of Incidents
Direct and Indirect Costs of Incidents
OSHA Regulations
Specific Lift Truck Operator Training
Lift Truck Operator Training Regulations
Preventing Incidents Through Training
Objectives: After completing this session, participants should be able to:
State the causes of lift truck incidents.
Identify direct and indirect costs of incidents.
Identify the OSHA regulations that promote safety.
Identify OSHA lift truck operator qualifications.
Module 2 Lift Truck Design and Operating Principles
Differences Between Personal Vehicles and Lift Trucks
Adapting to Driving a Lift Truck
Main Sections of Lift Trucks
ANSI / ITSDF Design Requirements
Lift Truck Steering Modes
Center of Gravity and Stability Triangle
Staying Within the Stability Triangle
General Operating Guidelines
Types of Lift Trucks
Objectives: After completing this session, participants should be able to:
Identify the differences between a personal vehicles and a lift truck.
Recognize the main sections of lift trucks.
Recognize ANSI / ITSDF design requirements.
Identify different steering modes.
Describe the center of gravity and how it shifts on a lift truck.
Explain the stability triangle on a lift truck.
Identify types of lift trucks.
Module 3 Pre-Shift Safety Inspection and Preventive Maintenance
Causes of Lift Truck Incidents
Preventing Lift Truck Incidents
Direct and Indirect Costs of Incidents
Direct and Indirect Costs of Incidents
OSHA Regulations
Specific Lift Truck Operator Training
Lift Truck Operator Training Regulations
Preventing Incidents Through Training
Objectives: After completing this session, participants should be able to:
State the reasons to conduct a pre-shift safety inspection.
Identify the OSHA regulations that guide pre-shift safety inspections.
Conduct a pre-shift safety inspection.
Safely mount and dismount a lift truck.
Recognize safety precautions for refueling a lift truck and charging a battery.
Conduct routine lift truck maintenance checks.
Module 4 Worksite Inspections
Reasons to Conduct a Worksite Inspection
Avoiding Worksite Hazards
Conducting a Worksite Inspection
Importance of Worksite Inspections
Lift Truck Incident
Objectives: After completing this session, participants should be able to:
State the reasons to conduct a worksite inspection.
Conduct a worksite inspection.
Module 5 Pick Up a Load
Safety Requirements for Picking Up Loads
Composition of Loads
Read a Data Plate
Load Charts
Read a Load Chart
Interpret Load Charts
Learning How to Pick Up a Load
Pick Up a Load
Objectives: After completing this session, participants should be able to:
Prepase to pick up a load following lift truck safety requirements.
Locate the rated capacity of a lift truck on a data plate.
Determine the rated capacity of a lift truck from a load chart.
Pick up a load safely following lift truck safety requirements.
Module 6 Deliver a Load
Safe Driving Practices
Driving Safely
Deliver a Load
Additional Reasons Lift Trucks Tip Over While Driving
Set Down a Load
Setting Down Loads Safely
Shut Down a Lift Truck
When a Lift Truck is Considered Unattended
Lift Truck Incident
Objectives: After completing this session, participants should be able to:
Deliver a load safely.
Explain how driving with a mast or boom changes the center of gravity.
Identify the steps to set down a load.
Identify the steps to shut down a lift truck.
Determine when a lift truck is considered unattended.
Module 7 Apply Lift Truck Operator Safety Skills
Exam
Skill Evaluations
Objectives: After completing this session, participants should be able to:
Demonstrate knowledge of lift truck operations.
Demonstrate skills in lift truck operations
Lift Truck Operator Performance Assessments
Recognize lift truck controls
Conduct a pre-shift safety inspection
Conduct a worksite inspection
Read a data plate
Travel without a load
Pick up a load
Travel with a load
Pick up a load
Travel with a load
Set down a load
Pick up and set down a load in a narrow aisle
Shut down a lift truck
Read a load chart
Drive safely on a slope
Load and unload trailer
- 07
[1st Day] Attends [LTO] Lift Truck Operator - 8hr Class
[2nd Day] Teach Backs:
NSC Instructor Resource Kit Setup
Forms, Exams, Performance Assessment, Certification Walkthrough
Teach Back Session
- 08
Checklists & Inspections
Confined Space Entry
Non Permit Required - Confined Space Entry
Permit Required - Confined Space Entry
Electrical Safety
Arc Flash & Electrical Safety (NFPA 70E)
Electrical Clearances
Electrical Personal Protective Equipment
Electrical Safety: General Awareness
Enclosed Spaces
Energized Electrical Equipment
Excavations
Grounding
Job Briefings
Ladders, Platforms, Step Bolts and Manholes
LOTO for Authorized Workers
LOTO Lock Out Tag Out
Mechanical Equipment
Overhead Lines
Qualified Electrical Worker
Working On or Near Exposed, Energized Parts
Emergency Preparedness
Emergency Exits
Severe Weather and Outdoor Work
Tornado Preparedness
Violence in the Workplace
Ergonomics
Back Safety and Injury Prevention
Industrial Ergonomics
Muscle Sprains & Strains
Office Ergonomics
Equipment & Machinery
ATVs and UTVs
Conveyor Safety
Hand & Power Tool Safety
Hydraulic Safety
Machine Guarding
Nail Gun Safety
Overhead & Gantry Crane Safety
Pallet Jack Safety
Power Press Safety
Powered Industrial Truck Safety
Pressure and Power Washer Safety
Pressure Washer Safety
Skid Steer Loaders
Spray Finishing Hazards
Stationary Power Tool Safety
Utility Cart Safety
Valve Safety
Excavation
Excavation & Trenching Safety
Ground Disturbance Awareness
Fire Prevention
Fire Extinguisher Safety
Intro to Combustible Dust Hazards
Portable Fire Extinguishers for Employees
First Aid
Eyewashes & Safety Showers
Fall Protection
Elevated Surfaces
Hazards and Controls on Working Surfaces
Personal Fall Arrest Systems
Hazards & Observations
Hazard Communication
Workforce Hazard Recognition
Hot Work
Employee Responsibilities for Hot Work
Hot Work Hazard Controls
Hot Work Hazards
Job Safety Analysis / Job Hazard Analysis
Laboratory & Workshop Safety
Autoclave Safety
Biological Hazards
Biosafety Cabinets
Chemical Hazards
Intro to Biosafety
Intro to Radiation Safety
Laboratory Compressed Gas Safety
Laboratory Safety
Laser Safety
Sharps Safety
Materials Handling
Compressed Gas Safety
Intro to Loading Dock Safety
Intro to Pallet Jack Safety
Intro to Safe Material Storage
Two Wheeled Handcart
Personal Protective Equipment
Hand Safety
Hearing Conservation for Employees
Personal Protective Equipment Fundamentals
PPE - Eye & Face Protection
PPE - Foot Protection
PPE - Hand Protection
PPE - Hearing Protection
PPE - Respiratory Protection
Rigging Safety
Safe Work Practices
Compressed Gas Cylinders
Employee Safety Orientation
Lone Worker Safety
Personal Safety
Safe Work Practices
Stop Work Authority
Violent Incidents
Workplace Violence for Employees
Working At Heights
Aerial and Scissor Lift Safety
Crane and Hoist Safety
Dropped and Fallen Objects
Ladder Safety
Mobile Elevating Work Platforms:
Mobile Elevating Work Platforms: Aerial and Scissor Lift Safety
Mobile Ladder Safety
Worksite Safety
Boxcutter Safety
Dust Control
Fatigue & Stress Awareness
Housekeeping
Laboratory Safety
Signs and Tags
Site Security
Small Spill Cleanup
Struck By & Caught Between
Traffic Control (Flagger)
Walking and Working Surfaces
Warehouse Safety
- 09
Asset & Vehicle Management
Audit Lifecycle
Automating Obligation Scheduling & Frequencies
Compliance Management
Safety Audit
Checklists & Inspections
Contractors & Subcontractors
Corrective & Preventative Actions
Incidents
OSHA Work Related Injury and Illness Recordkeeping
Injuries & Claims
Management of Change
Permit to Work
Quality & Risk Management
Crisis Management & Business Continuity
Process Safety Management
Risk Management & Reporting
Root Cause Analysis
Six Sigma Basics
Safety Alerts
Safety Meetings
Substance Abuse
Drug and Alcohol Free Workplace
Reasonable Suspicion
Worksite Safety
Workplace Violence for Supervisors
Conflict Management
- 10
Course fees vary depending on the specific program. For example:
First Aid / CPR / AED (5-hour): $100 per seat, plus materials per seat charges.
First Aid / CPR / AED (8-hour): $150 per seat, plus materials per seat charges.
Defensive Driving (4-hour Refresher): $80 per seat, plus materials per seat charges.
Defensive Driving (6-hour): $100 per seat, plus materials per seat charges.
Defensive Driving (8-hour): $120 per seat, plus materials per seat charges.
Lift Truck Operator: $300 per seat, plus materials per seat charges.
Lift Truck Operator Train the Trainer: $900 per seat, plus materials per seat charges.
OSH Custom Training: $175 per seat, plus materials per seat charges.
Please refer to the Course List for detailed pricing information.